Frequently Asked Questions

Everything you need to know about your Market Bags shopping experience.

What materials are used in Market Bags products?

We prioritize both style and durability, using premium materials ranging from high-grade vegan leather and recycled canvas to ethically sourced genuine leather, depending on the collection.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.

Do you offer a warranty on your bags?

Yes, all Market Bags come with a 12-month limited warranty covering manufacturing defects in materials and workmanship to ensure your investment is protected.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I clean and maintain my bag?

For most bags, we recommend wiping with a soft, damp cloth and mild soap. Avoid harsh chemicals or machine washing. Specific care instructions are included on the product tag of every item.